Oh no, it sounds like things didn't go as planned with your Kaptr.Me experience. We're genuinely sorry to hear that you're thinking about a refund. We're committed to making Kaptr.Me a great tool for everyone, and your feedback is crucial in that journey. Really sorry that we didn’t manage to make it perfect for you so far 😞
Here's How to Request Your Refund:
- Go to Your AppSumo Account:
- Simply click here: AppSumo Products. If you're not already logged in, you'll need to do so.
- Find Kaptr.Me in Your Products:
- Once you're in, find Kaptr.Me and click to view more details.
- Request Your Refund:
- At the bottom of the Kaptr.Me page, there’s a link to “Request a Refund.” Click it to start the process.
What’s Next?
- We'll Take It From Here: AppSumo will check out your refund request. They're pretty quick, so expect an email confirmation within a few days.
- You'll Hear From Us: On our end, once the refund is completed, you will loose your access to Kaptr.me.
Let's Chat:
- Your Thoughts Matter: Please, if you’re willing, tell us where we fell short. What could we have done better? Your input helps us improve, and we really do listen.
- Need Immediate Help?: Our chat support is right at the corner. Drop us a line!
- Talk to Robin: Sometimes, you just need to go straight to the top. You can reach out to Robin, our founder, directly at [email protected]. Whether it's feedback or just to say hi, he’d love to hear from you.
Just a Couple More Things:
- 60-Day Policy: Keep in mind, AppSumo’s refund policy usually covers purchases within 60 days. It’s a good idea to double-check if you’re within this window.
- Access Ends With Refund: Once the refund is processed, access to Kaptr.Me through your license will end. We’d love to have you back anytime, should you decide to give us another try.
We’re really sorry to see you go and hope this isn’t goodbye for good. We value every piece of feedback and every user, and we're here to make things right. Thank you for giving Kaptr.Me a try, and we hope to welcome you back in the future under better circumstances.